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Shipping & returns
All orders are free of shipping costs.

The processing time is approx. 7-15 working days.

Our company works with several mail order companies that send orders directly to customers.

All orders can be tracked using the tracking number in the email. If the demand is too high, the specified delivery time may differ from the real delivery time.

If you have any further questions, please contact



You do not like an article you have ordered or does not fit? No problem. Simply make use of your statutory 14-day right of withdrawal.

(You can find more information in our cancellation policy)
If you are dissatisfied with your products, all items can be returned to us 14 days after receipt without giving a reason.

Contact us by e-mail (support@sevenbynoah.com) if there are any questions about the process.

Give us your order number and a brief explanation of the reason for the return.

Once your return is approved, you will be notified via email within 24-72 hours.
As soon as you are ready to send your return, address your package to the delivery address given to you with your order.
Use a trackable, insured shipping method to return your package, with your order number clearly printed on the shipping label.
We will notify you by email that we have received your return.
Once your return has been processed and confirmed, you will receive a refund within 3 ~ 14 days.